Privacy Policy

Who we are

FRADA DOOEL Skopje (“FRADA”, “we”, “us”) is a company registered in North Macedonia, with its registered address at Klenoec Street No.85, 1000 Skopje, North Macedonia. FRADA is the controller of the personal data described in this policy.

What data we collect

We only collect the data you choose to send us. When you submit a request for proposal (RFP) or contact us by email or telephone, this may include your company name, contact person, business email address, telephone number, country and any information or documents you attach to your message.

We do not collect special categories of personal data and we do not ask for payment card details through this website.

Why we use your data

We use the data you provide to review and respond to your enquiry, to prepare and discuss commercial offers, to coordinate supply and logistics related to a possible cooperation, and to comply with legal and accounting obligations.

The legal basis for this processing is our legitimate interest in business communication, the performance of a contract or preparatory steps towards one, and compliance with applicable law.

Sharing your data

We do not sell or rent personal data. Your data may be shared with service providers that support our operations (for example email and IT hosting providers) and, where a concrete enquiry requires it, with suppliers or transportation partners involved in the requested cooperation. Data may also be disclosed to competent authorities where the law requires it.

How long we keep it

We keep enquiry correspondence for as long as needed to handle the enquiry and any resulting business relationship, and afterwards only as long as required by applicable commercial, tax and accounting rules. Data that is no longer needed is deleted.

Security

We apply appropriate organisational and technical measures to protect the data we hold against unauthorised access, loss or misuse. Access is limited to persons who need it in order to handle your enquiry.

Your rights

You may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, or object to processing based on our legitimate interest. You may also lodge a complaint with the Agency for Personal Data Protection of the Republic of North Macedonia.

To exercise any of these rights, contact us using the details below. We will respond within the period set by applicable law.

Changes to this policy

We may update this policy when our practices or legal obligations change. The current version is always published on this page.